privacy policy

Last updated: December 23, 2025

Rivertime Home & Suites (“Rivertime,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with us online.

Information We Collect

We may collect the following types of information when you use our website:

Personal Information

  • Name

  • Email address

  • Phone number

  • Booking or inquiry details

  • Any information you voluntarily provide through contact forms or booking requests

Automatically Collected Information

  • IP address

  • Browser type

  • Pages visited

  • Date and time of your visit

  • Referring website

This information helps us understand how visitors use our site and improve the guest experience.

How We Use Your Information

We use the information collected to:

  • Respond to inquiries and booking requests

  • Communicate with you about your stay

  • Improve our website and services

  • Send occasional updates or marketing communications (only if you opt in)

  • Comply with legal or regulatory requirements

We do not sell or rent your personal information.

Bookings & Third-Party Services

If you book a stay through a third-party platform (such as Airbnb or other booking services), your information is handled according to that platform’s privacy policy. We encourage you to review their policies directly.

Our website may also use trusted third-party tools for:

  • Website analytics

  • Email communication

  • Booking or inquiry management

These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Improve site functionality

  • Analyze website traffic

  • Enhance user experience

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Your Choices

You may:

  • Request access to the personal information we have about you

  • Ask us to correct or delete your information

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Rivertime Home & Suites
📧 jamesdiamondlewis@yahoo.com
📍 Russell, KY